“I always find that Gemma responds promptly with the quality being extremely good. When I have needed things turned around on a weekend or within a short time scale, she has always exceeded my expectations. She provides a highly professional and reliable service and I have no reservations in recommending her skillsets and commitment.”

Ian Wilton, MK2 Real Estates Limited

“Gemma provided my client with holiday cover over a period of three weeks.  Gemma was friendly, professional, flexible and able to easily meet my client’s requirements with no fuss.  I would have no hesitation in recommending Gemma to others and she has ensured that I had a stress and worry free holiday which is priceless!”

Laura Ball, My PA Pro

“I had a whole heap of filing to get through and knew I wouldn’t get to it, so I asked Gemma for help. She took it all in hand and had it all sorted, organised, labelled and in folders quickly and efficiently. It was a massive time-saver for me and seemed to take her no time at all! Would certainly return to Gemma for support in the future and recommend her to others. She is confident, helpful and thinks outside the box to find a solution. Thanks Gemma!”

Ali Williams

“Excellent service – my advert was created to a high standard and will bring in lots of business for our company” 

Lynne Jennings, Warwick Contracts

“Gemma is reliable, knowledgeable, reassuring and highly organised. I know I can delegate a task to her and trust she will complete it as if I had done it myself. She keeps me up to date with progress, gently reminds me when needed and generally keeps me and my business on track”

Sian Mapp, Pinkfox

“Gemma kindly did some audio typing for me for a podcast at the last minute. I was very impressed and would highly recommend using Bournes Virtual.  I would definitely work with Gemma again”

Jay Guest, Pink Star PA


We have been using Gemma for few years to transcribe our reports and surveys, trouble shoot formatting issues and provide admin support whilst our usual assistant is on annual leave.  Gemma always acknowledges the dictation, types up the reports and gets the typing back to us quickly and accurately.  I would definitely recommend Gemma (and quite frequently do) to my colleagues.  A first rate service!

Neil Williams, Eos Surveyors Limited